Manhattan IT Group: NYC IT Consulting, Tech Support, and Managed IT Services in NYC

Tech Management, Support & Consulting Services "on tap"

Our fully-managed IT Support plans give you constant access to tech support and consulting. You may extend this service to anyone within your organization. Fully managed means we can take responsibility for any and all aspects of your tech infrastructure.

It's Simple. Choose a support plan:

Small Groups

Perfect for small groups requiring reliable support
$
Monthly
800 
Select
  • 30 Minute Remote Response
  • 1 Business Day On-Site Response
  • Up to 5 Managed Endpoints
  • Cloud Storage Management
  • Infrastructure Monitoring
  • Up to 5 support & deployment hours

Standard

Perfect for small networks and offices requiring daily support
$
Monthly
1,500
Select
  • 15 Minute Remote Response
  • 4 Hour On-Site Response
  • Up to 15 Managed Endpoints
  • 1 Managed Server
  • Infrastructure Monitoring
  • Up to 10 support & deployment hours

Advanced

Ideal for small to medium-sized offices with marked tech needs
$
Monthly
2,900
Select
  • 5 Minute Remote Response
  • 3 Hour On-Site Response
  • Up to 20 Managed Endpoints
  • Up to 2 Managed Servers
  • Infrastructure Monitoring - 24/7/365
  • Up to 20 support & deployment hours

Premium

Best for multi-office locations with significant IT requirements
$
Monthly
5,600
Select
  • 5 Minute Remote Response
  • 2 Hour On-Site Response
  • Up to 50 Managed Endpoints
  • Up to 3 Managed Servers
  • Infrastructure Monitoring - 24/7/365
  • Up to 40 support & deployment hours

Enterprise

Best fit for large networks. Our most comprehensive offer.
  • 5 Minute Remote Response
  • 1 Hour On-Site Response
  • 100+ Managed Endpoints
  • 5+ Managed Servers
  • Crucial Server & Network Infrastructure Monitoring - 24/7/365
Select
New MSP Perks in 2017

  • LogMeIn Pro Remote Access for each managed user
  • Managed Kaspersky Endpoint Security License for every managed endpoint
  • 1 TB Monitored Off-site Backup for Managed Servers
  • Tailored Subscriptions

Each Plan Includes:

You may apply your support hours to any or all of the support tasks below.

Data Backup

  • Backup Servers & Workstations
  • Backup critical company data off-site
  • Backup cloud service data
  • Restore particular files or entire backup set
  • Restore previous versions of files

Content Filtering

  • Prevent access to certain websites
  • Restrict access for certain users
  • Restrict/Allow access at certain times
  • Monitor internet activity

Software Management

  • Microsoft Office
  • Graphic Design Software
  • Windows & Mac OS X
  • QuickBooks
  • Industry-specific software

Hardware Management

  • Routers & Switches
  • Desktops & Laptops
  • Harddrive & Memory Upgrades
  • Server builds and maintenance

File Sharing

  • Inter-office File Storage & Sharing
  • Sharing between PCs, Macs, and Linux Machines
  • Sharing between on-site and off-site users
  • Synching with cloud services

Printers & Scanners

  • Printer & Scanner Deployment
  • Automatic Installations for users via Group Policy
  • Driver Management

VPN & Remote Access

  • Allow secure remote access
  • Access your company files off-site
  • L2TP, IPSec, and OpenVPN
  • Access files from mobile devices

Email Configuration

  • Set up Exchange Servers
  • Migrate to a cloud email provider
  • Google Apps
  • Office 365
  • Integration with MS Outlook
  • Android, Blackberry, iPhone configuration

Uplink Management

  • Set up a reliable office internet connection
  • Troubleshoot connection issues
  • Set up fail-over links to prevent down-time

Wireless Networks (WiFi)

  • Set up high quality office wireless networks
  • Create mesh networks that cover large areas
  • Integrate a ubiquitous WiFi network across several offices
  • Ensure high quality of service and strong signal

Network Configuration

  • Advanced Router Configuration
  • Quality of Service Config
  • Cisco, HP, Dell Hardware
  • Security Considerations

Consulting & Support

Contact us directly any time with any tech-related question. Extend technical support to your staff and any member of your organization.

Anti-Malware & Anti-Virus

  • Enterprise-grade anti-malware solutions
  • Workstation and Server Protection
  • Malware/Virus Scan & Removal
  • Proactive protection for users

Firewall

Ensure you are protected from malicous internet traffic and hack attempts.

VoIP

  • Cloud Telephony Solutions
  • In-house Solutions
  • Custom IVR, Voice Menus
  • Company Directory
  • Advanced Call Routing
  • Custom PBX builds

Network Monitoring

  • Proactively monitor health of workstations and servers
  • Monitor internet traffic activity
  • Prevent data loss by detecting hard-drive issues early

Compliance

Meet government and industry-specific security standards. We analyze the standards and ensure you are up to code through a comprehensive IT Audit.

Server Maintenance

  • Software Updates
  • OS Security Patches
  • RAID Maintenance
  • Hardware Upgrades